Effective Date: 21-05-2025
TalentVue (“we”, “our”, “us”) is committed to protecting the privacy of our users, including clients, candidates, and interviewers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform and services.
1. Information We Collect
We may collect the following types of personal information:
a. From Candidates:
- Name, email, phone number
- Resume/CV and job-related information
- Video/audio recordings of interviews
- Assessment results and feedback
b. From Clients:
- Company name and contact details
- Billing and invoicing information
- Role-specific requirements and candidate notes
c. From Interviewers:
- Name, email, LinkedIn profile, and professional background
- Banking/payment information for payouts
- Interview logs and evaluations
d. Automatically Collected:
- IP address, browser type, operating system
- Usage logs, session times, and clickstream data
- Cookies and analytics
2. How We Use Your Information
We use the information we collect to:
- Provide, improve, and manage our services
- Match candidates with suitable interviewers
- Generate interview reports and insights
- Ensure integrity and anti-fraud measures during interviews
- Process payments and billing
- Respond to inquiries and support requests
- Conduct internal analytics and research
3. Data Sharing & Disclosure
We do not sell or rent your personal data.
We may share data with:
- Authorized interviewers and client accounts as required for service delivery
- Service providers (e.g., hosting, analytics, payment processors) under strict confidentiality
- Legal authorities if required by law or for enforcement of our terms
4. Data Security
We implement industry-standard security protocols, including:
- SSL encryption
- Secure cloud infrastructure
- Role-based access control
- Periodic audits and compliance checks
However, no system is 100% secure. Users are advised to use strong passwords and safeguard their credentials.
5. Data Retention
- Candidate data is retained for up to 12 months after the last activity, unless requested otherwise.
- Client and interviewer records are retained for as long as needed for business and legal compliance.
6. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Request a copy of stored information
- Withdraw consent for marketing communication
- File a complaint with a data protection authority (GDPR, if applicable)
7. Third-Party Links
Our website may include links to third-party services. We are not responsible for the privacy practices of those sites.
8. Children’s Privacy
TalentVue services are not intended for children under 16. We do not knowingly collect personal data from minors.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be reflected on this page with a revised “Effective Date.”
10. Contact Us
For any privacy-related questions or data requests, please contact:
📧 ceo@talentvue.ca